Ingrid Y. Lin

Ingrid Y. Lin

Ingrid Y. Lin

Contact Information:

Ingrid Y. Lin
  • Professor of Travel Industry Management
School of Travel Industry Management
University of Hawaiʻi at Mānoa
2560 Campus Road, George Hall 221
Honolulu, HI 96822
United States of America


(808) 956-7085


(808) 956-5378

Ingrid Y. Lin, is a Professor of the School of Travel Industry Management at University of Hawai‘i at Mānoa. She is also an executive co-editor of the Journal of Hospitality and Tourism Education.  Her area of expertise includes services/hospitality marketing and consumer behavior. She teaches hospitality- and marketing-related courses at both the graduate and undergraduate level. Her research work and interests include servicescape aesthetics and design, health and wellness, environmental psychology, sensory marketing, green hotel design and branding, consumer experience (emotions, perception, evaluation, and behaviors), cross- cultural studies, inter-cultural service encounter, luxury resort spa management and education, consumer/tourists’ shopping behaviors, and restaurant tipping systems. Her publications can be found in several scholarly business, hospitality and tourism journals.

Dr. Lin received her Ph.D. in hotel, restaurant, and institutional management from Pennsylvania State University; Master of Science in hospitality industry studies from New York University; and Bachelor of Science in hospitality administration from Boston University. She has academic/teaching experience both in the U.S. (Saint Xavier University in Chicago, IL; Penn State University in State College, PA) and in Taiwan (Tunghai University; Providence University, and Ling Tung University in Taichung, Taiwan).

Dr. Lin was awarded the Teaching Excellence Award during her tenure with the School of Travel Industry Management (TIM) at University of Hawaii at Manoa. Prior to joining the TIM School, she was also given the Faculty Recognition of Excellence in Scholarship Award in recognition for her scholarly work from the Graham School of Management at the Saint Xavier University. Her industry experience includes working for the St. Regis Hotel in New York City and the Hilton International Hotel in Taipei, Taiwan.