Join us as Dr. Huaxia Rui discusses his research and insight on the fairness of social media customer service.
- Date: Monday, March 19, 2018
- Time: 3:00 - 4:30 p.m.
- Location: BusAd Room D204
About the Speaker
Huaxia Rui is currently the Xerox Assistant Professor at Simon Business School, University of Rochester. He received his Bachelor's degree in Control Theory and Engineering from Tsinghua University, and his Ph.D. from University of Texas at Austin in 2012. He is also one of the inaugural Distinguished Researcher and Scholar of the Center of Excellence in Data Science at The University of Rochester. Last year, he was the recipient of the Gerald and Deanne Gitner Prize for Teaching Excellence. He is interested in social media analytics, big data, economics of information systems, optimal contract design, and health economics. His research has been published in leading academic journals such as (alphabetically), Information Systems Research, Journal of Financial Economics, Journal of Mathematical Economics, Management Science, MIS Quarterly, and Production and Operation Management.